Business Description
VISION..............
Our vision is to be the multi-service provider of choice by our customers and employer of choice by our employees, balanced with long-term growth and profitable results.
OUR VALUES............
CUSTOMERS
•We will work with our clients to develop and implement solutions through excellence in design, implementation and post evaluation.
•We are committed to client satisfaction as our most important business objective.
•We value and pursue long-term relationships with our customers.
PEOPLE
•We seek to recruit, develop and retain the most talented people who are accountable, creative, entrepreneurial, profit-conscious, highly skilled and quick.
•We are committed to training - our only sustainable competitive advantage.
•We will create multi-functional, cross-trained teams dedicated to achieving a high standard of customer service.
•We will empower people with responsibility and accountability at all levels.
•We will reward people based on merit, teamwork, results and shared values.
•We will develop management which is customer-focused, urgent, empowering, embraces change and eliminates waste and bureaucracy.
TECHNOLOGY
•We will bring to market innovative new products and services through internal development and external partnerships.
•Our focus will be on providing solutions to our customers through the application of appropriate technology.
•We will aggressively pursue innovative ideas and technologies to achieve exceptional results.
HEALTH SAFETY & ENVIRONMENT
•We are dedicated to the health and safety of all personnel and the protection of the delicate environment.
QUALITY
•We will focus on continuous improvement in all our business processes, so that every time we do something again, it will be done better than the last time.
•We are committed to providing our customers with products and services which conform to agreed upon requirements at all times.
INTEGRITY
•Our success depends upon honest, thoughtful and ethical relationships with customers, employees and suppliers.
BUSINESS ORGANIZATION & PROCESS
•We will encourage an atmosphere of open communication.
•We will continuously focus on cost-effective methods of doing business through a lean, functional organization.
•We encourage innovation and entrepreneurial ideas throughout the organization to continuously improve our business processes, practices, products and services.
•We will maintain strategic and organizational flexibility to meet the challenges associated with the dynamics of the ever changing energy industry.
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